Quote response within 24 hours
Quotes are based on photos and property details, with no preliminary visit needed for standard jobs.
About Dr.Coool
Dr.Coool is a Sydney and Brisbane-based air conditioning company built for the way Australians actually want to buy home services — online, with a fixed price, and without unnecessary preliminary quote visits.
A photo-based quote process, fixed price before booking and service standards that reflect what homeowners actually expect.
Getting a split system installed in Australia should not feel like a negotiation you are bound to lose.
When we started looking into air conditioning for our own properties, we ran into something that surprised us — not the cost itself, but the complete lack of clarity around it. Every installer had a different number. Nobody could explain why. Quotes came days later, if at all. And when the tradesman finally showed up, the price on the day was rarely what was discussed over the phone.
We asked around and realised this was not just our experience. It was everyone's.
The industry had normalised vague quotes, slow responses and last-minute surprises — and homeowners had just accepted it as part of the process.
We didn't think that was good enough.
Dr.Coool was built around a simple idea: air conditioning installation should have a fixed price, a clear process and a standard of service that actually reflects what you are paying for. No site visit needed before you get a number. No additions on install day. No ambiguity.
We set stricter standards than what the industry considered normal — from how quickly we respond to an enquiry, to how our technicians enter your home, to what we leave behind when the job is done. Shoe covers. Dust sheets on the floor. A written Comfort Report on completion. Details that most installers don't bother with, because nobody was asking for them.
We think that's worth changing.
Who We Are
We supply and install split systems, multi-head systems and ducted air conditioning for homes and small businesses across Greater Sydney and Greater Brisbane. Every quote is provided online, based on your property details and photos. Every price is fixed before you commit. Every installation is carried out by licensed, insured technicians.
We're not a traditional trades company. We're a service brand — one that happens to install air conditioners. The difference shows up in the small things: the speed of your quote, the accuracy of your price, the way our team treats your home, and the written confirmation we give you when the job is done.
Quotes are based on photos and property details, with no preliminary visit needed for standard jobs.
The price is confirmed before you commit, with no on-site additions without prior notice.
Every installation is carried out by licensed and insured technicians.
Shoe covers and dust sheets are used on every residential installation.
We provide written confirmation that documents the system, settings and any observations.
Installation workmanship is backed by a 7-year warranty.
Inner west, western suburbs, southern suburbs and surrounding areas.
Southern and south-eastern suburbs and surrounding areas.
The Team
Dr.Coool was founded by three people who saw the same problem from different angles and decided to do something about it.
Co-Founder, Operations & Growth
Allen leads business development and local partnerships. With deep roots in the Brisbane property and home improvement space, he understands what homeowners actually want from a service experience — and makes sure Dr.Coool delivers it.
Co-Founder, Installation Network
Kelvin manages our network of licensed technicians and ensures every installation meets Dr.Coool's quality standards — from how a job is scoped to how it is signed off. If the work is not right, it gets done again.
Co-Founder, Customer Experience & Brand
Matthew oversees the customer journey from first enquiry to final handover. He is the reason our quoting process, service standards and communication norms are held to a higher bar than what the industry typically expects.
What We Do
Supply, installation and handover — so you do not have to coordinate multiple trades or deal with hidden costs that appear on install day.
The most common residential job. One indoor wall unit, one outdoor compressor, one fixed price. We size the right unit for your room, install it cleanly and commission it before we leave.
View service →Old system underperforming or failing? We handle the full swap — decommission and remove the old unit, supply and install the replacement and handle refrigerant disposal.
View service →Submit your fault description and photos online. We assess the issue, advise on repair vs replacement honestly and book the job with the right parts ready.
View service →Annual maintenance checks for split systems and ducted systems. Filter clean, coil inspection, drain check, refrigerant check, operational test and written report on completion.
View service →Full indoor unit clean — coil, fan barrel, drain tray and housing. Recommended every 12–18 months for systems in regular use.
View service →Who We Help
You own your home and want air conditioning done properly, with a price you know upfront and a team that treats the property with care. You do not want to take a day off for a preliminary site visit just to get a number.
This is who we built Dr.Coool for. Most of our residential jobs are single split systems in bedrooms or living areas for homeowners in Sydney's western and inner-western suburbs, and Brisbane's southern suburbs — older brick homes, and modern townhouses. People who've had a quote from a traditional installer and wondered why it felt so vague.
You have one or more investment properties and need air conditioning work done without being on-site yourself. You need a clear scope, a fixed price, and a tradesman who can get the job done on a scheduled day without you coordinating everything in person.
We work with landlords and investors across both cities. We can liaise with tenants directly for access coordination, and our Comfort Report gives you a written record of what was installed and how it's performing.
Office, studio, retail space, or small commercial premises — you need a split system or small multi-head system installed or serviced. You don't want a commercial HVAC company that treats your small space like an afterthought.
We handle small commercial jobs on the same fixed-price, photo-based quote process as residential. If the scope is straightforward, the process is the same.
Managing multiple properties across Sydney or Brisbane and need a reliable air conditioning provider who gives accurate quotes quickly, shows up on time, and documents the work properly. We work with property managers on both installation and maintenance, and can provide Comfort Reports for your property files.
Submit your maintenance enquiry here — we'll confirm your booking and provide a written service report on completion.
Submit Enquiry